Over the last few weeks I had the opportunity to record at two very different kinds of organizations. But they both had one thing in common: service.
The first was the well known Domino's Pizza. Based in Ann Arbor, Michigan, they have been a ubiquitous choice for pizza delivery my whole life. At their gathering of brilliant tech minds at Go Where Meetings Matter, I learned how much they put into their customer service and technology arms, especially my favorite part about ordering with them...the Pizza Tracker! Seriously, you can see when your pizza's being made, when it went into the oven, when it's out for delivery — do satisfying! Here are a few illustrations from that day.
The other event was the Third Annual Ideas to Action Conference hosted by the 21st Century Community Learning Centers, the talented folks that run Bright Futures, the after school enrichment program out of Eastern Michigan University. This is my third year covering this event and I always learn something personally and professionally. It's an engaging day of educators and innovators in the field doing phenomenal work. This time around they were focusing on Social Emotional Learning. Speakers included professional storytellers, educators and students. It was moving and phenomenal content to capture.
This also turned out to be my longest, single themed drawing coming in at 10 feet long. The photo above also includes a breakout session graphic.
Although both organizations are serving different "customers", it's evident that great interpersonal service among colleagues and clients is key in success. Nothing can replace the sound of a person's voice or friendliness conveyed through face to face interaction.
If you're interested in graphic recording and learning about the process for your event, please contact me here. Thanks for exploring!